By: Joe Calloway, Principal with The Disruption Lab
“If you go to Walmart to get chicken breasts, and they’re all gone, you will leave without them. Walmart loses a sale. You get angry for wasting your time. It’s bad for everyone.”
When you think of how businesses are using AI, I’m doubting that keeping the meat counter stocked immediately comes to mind. But in Mark Wilson’s recent Fast Company article, we learn that Walmart is doing exactly that to create a competitive advantage. Walmart has completely wired a store with AI and cameras for the grand purpose of inventory control. They want to make sure that every item is in stock all the time. Is that a big deal? In retail, it’s huge. Whatever your business, the lesson is partly that we should look at every aspect of what we do with new eyes and an open mind about how technology can solve old problems and create new opportunities.
Joe Calloway is a nationally acclaimed keynote speaker, consultant and author of Be the Best at What Matters Most and six other ground-breaking business books including Becoming A Category of One: How Extraordinary Companies Transcend Commodity And Defy Comparison, which received rave reviews from The New York Times, Retailing Today, Publishers Weekly and many others. He consults and advises leadership teams of global organizations with ideas and strategies on leadership, innovation and customer experience.
You can connect with or ask Joe a question through The Disruption Lab community at https://thedisruptionlab.com